SHIPPING POLICY

FEBRUARY 4, 2025 SHIPPING UPDATE: TEMPORARY SUSPENSION OF US ORDERS

Due to recent changes in the U.S. Tariff Policy, shipments from Canada to the U.S. are no longer eligible for duty-free exemption. Unfortunately, this has left our small business with no choice but to temporarily suspend U.S. shipping.

To our valued American customers, we sincerely apologize for this inconvenience. Your support means the world to us, and we are actively working to find a solution that allows us to continue delivering the best and most affordable K-Beauty products to you.

We appreciate your patience and understanding, and we’ll keep you updated as we work towards a resolution. Thank you for being part of the shopdama community! 💖


At shopdama, we are committed to shipping out your orders as quick as possible!

 

*We currently offer shipping ONLY within Canada*

 

🇨🇦 SHIPPING WITHIN CANADA:

 

We provide fast shipping to Canadian addresses via various delivery partners (Canada Post, UPS, Local Carriers). All packages include tracking and there are no unexpected charges such as import duties/customs fees.

 

Within Ontario and Quebec:

Shipping Method Orders under $75CAD Orders over $75CAD* Delivery Standard**
Expedited $10CAD FREE 2-5 Business Days
Express $15CAD $8CAD  1-3 Business Days

 

Rest of Canada:

Shipping Method Orders under $75CAD Orders over $75CAD* Delivery Standard**
Expedited $14CAD FREE 3-9 Business Days
Express $22CAD $13CAD  2-4 Business Days

 

*Order value is before applicable taxes, after discounts are applied and excluding the value of gift cards.

 

**After your order is placed, it may take 1-3 business days to fulfill, pack and ship your order. Delivery Standard is AFTER the order has been shipped from our facility. Our delivery partners may require one additional business day to process the package after it has been shipped. Remote delivery areas may exceed the delivery standard. Please note, depending on the season, postal services may experience some delays. 

 

It may take up to 24-48 hours for the tracking number to show up on our carriers' systems after we've shipped out your order.

 

If you are shipping to a P.O. Box, please ensure that the postal office accepts parcels. shopdama will not be responsible for undeliverable orders returned to us.

 

🇺🇸 SHIPPING TO THE UNITED STATES (TEMPORARILY SUSPENDED):

 

We provide standard tracked shipping to U.S. addresses (shipping is ONLY available to the 50 United States, we currently do not ship to U.S. Territories) via various delivery partners (USPS, UPS, Local Carriers).

 

U.S. customers are responsible for any customs duties & taxes that may arise as we have no control over these costs. Please note, delivery timeframes may be delayed/extended if items are held in U.S. customs.

 

Orders under $59 USD
Orders over $59 USD*
Delivery Standard**
$10USD FREE 3-10 Business Days

*Order value is before applicable taxes, after discounts are applied and excluding the value of gift cards.

 

**After your order is placed, it may take 1-3 business days to fulfill, pack and ship your order. Delivery Standard is AFTER the order has been shipped from our facility. Our delivery partners may require one additional business day to process the package after it has been shipped. Remote delivery areas may exceed the delivery standard. Please note, depending on the season, postal services may experience some delays.

 

 

It may take up to 24-48 hours for the tracking number to show up on our carriers' systems after we've shipped out your order.

 

If you are shipping to a P.O. Box, please ensure that the postal office accepts parcels. shopdama will not be responsible for undeliverable orders returned to us.

  

Please note, shopdama is not responsible for packages that are:

  • Damaged, lost or stolen in the course of delivery by the carrier 
  • Delayed due to examination by local customs office
  • Refused by local customs office
  • Delayed due to delivery carrier peak seasons (Holidays, etc.)
  • Delayed/returned due to incorrect and/or incomplete addresses
  • Delayed/returned due to being unclaimed by the recipient